SR PRODUCT OPERATIONS MANAGER - IDENTITY

About the Role The Product Operations team at Uber plays a crucial role in ensuring the development and rollout of products that drive the business forward.
As a Product Operations Manager in Core Services, you will work closely with our cross-functional partners to identify opportunities, prioritize, test, rollout and iterate products and own the communication throughout the product development cycle.
Your work is to ensure we build and launch the right platform solution that will support the company growth across multiple business verticals on a global scale.
The identity team is responsible for defining one of the fundamental components of the user’s identity and risk management system and protecting our business accounts against identity fraud and stolen identities using advanced ML/AI techniques.
In this role, you will help build and scale sophisticated identity solutions and scalable distributed systems and technologies to enable Uber to grow its business globally.
What You Will Need Strategy Surface and advocate for key insights from the business to advise product improvements Advise product teams on the global feasibility of products throughout the product lifecycle Lead a community of strategic leaders to encourage meaningful impact to the business Collaboration Align functional partners on key objectives for the program/product Collaborate with key partners (legal, tax, policy, support etc) to prepare the product for launch, in line with business objectives Maintain regular communications with cross-functional partners across the org Operations Define the operating structure and processes to implement on product strategy as an individual contributor on a highly-effective product operations team Develop an end-to-end product testing & rollout plan, and project-manage implementation Track core business metrics related to the product Identify key problem areas and/or geographies impacted by the product post-launch Basic Qualifications Excellent communication, the ability to engage internal and external customers Deep analytical experience, SQL Proficiency Strong cross-functional, project management experience Ability to use data to inform and support critical decisions Minimum 5 years of experience in operations, business consulting, finance or similar analytical role Preferred Qualifications Prior experience working on global projects, or in an international setting Prior experience working in the safety/risk/fintech/payment space Strategic alignment, able to bring key partners across functions together Ability to foster collaboration and facilitate teamwork We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.
If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity.
Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office.
For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time.
Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law.
To request an accommodation, please reach out to .