SERVICE DESK ANALYST
Descrição da oferta de emprego
Ensure the necessary involvement and support from the entities responsible for support Follow escalation guidelines observing company procedures to ensure that all issues are handled with the correct level of priority.
Interact with a wide range of stakeholders, including administrators and end users Work with evolving technologies and be able to adjust to changing requirements Perform any other reasonable tasks as assigned about you Excellent customer skills are required.
Relevant experience on customer facing support roles.
Good interpersonal and communication skills.
Good time management, and organizational skills Actively collaborate with Team work to solve problem when appropriate.
Commitment to perform tasks according to pre-defined processes.
Ability to build relationships with peer and management levels both with clients and the company management Proactive, self-motivated and determined attitude.
Computer skills and technology knowledge.
Problem solving skills.
Tenacity.
Flexibility in terms of working hours.
department Global Delivery & Operations Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business.
Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
Detalhes da oferta
- Orange Business
- Indeterminado
- 04/09/2024
- 03/12/2024
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