SENIOR CASHIER (M/F/D) 39H/WEEK, FACTORY OUTLET METZINGEN JOB DETAILS | ADIDAS
Descrição da oferta de emprego
Contributes to the achievement or exceeding of sales figures and KPI targets by.
• Creating an emotional connection with the customer and representing the brand values • Serving customers and diligently executing store operations • Using specialist knowledge and experience to give feedback and support to certain team members Responsibilities.
• Pays attention to correct payment processes including careful product handling • Ensures ordering of means of payment • Completes cashing-up procedures • Takes responsibility for complaint management and the processing of customer orders • Conducts inventories of small parts • Is aware of store targets and actively works to meet or exceed these by using all the resources available • Identifies improvement possibilities and communicates suggestions to Store Management in order to steer commercial success • Is responsible for the onboarding and initiation training of new cashiers • Is a role model for customer service, using the customer service model • Shares his/her customer service experience and coaches selected team members so that they can strengthen their skills in this area • Maintains an appealing, pleasant and inviting environment for customers to shop in and pays attention to tidiness and cleanliness (if applicable) • Complies with store rules and procedures (SOM regulations) and maintains a safe and pleasant working environment • Collaborates productively and respectfully with team members to meet or exceed store targets • Is always willing to support other team members, if required, and guides the team • Signalizes a desire to continually learn and seizes all available opportunities to advance his/her development and increase performance Endless Aisle (if applicable).
informs customers about new ordering/sales possibilities in the online shop and uses the Endless Aisle tablet to offer product descriptions and/or customer feedback on products during the sales process • Click & Collect (if applicable).
supervises and monitors new online orders which are placed by online customers and have to be reserved, packed and handed over to the customer in the store Authorities.
• Conducts feedback conversations • Returns and exchange management, handling of minor complaints, higher level of authorization in the inventory management system • Represents the (Assistant) Cash Desk Manager and Floor Manager in their absence (if applicable) Key Relationships.
• Customers • Colleagues and supervisors Knowledge, Skills and Abilities.
• Competence of an Advanced Retail Professional • Expectations booklet for ARP Requisite Education and Experience/Minimum Qualifications.
• Vocational training in retail or apprenticeship as a sales associate and multi-year work experience • At least 12 months of work experience in sport and/or fashion retail, advanced sales experience and a solid knowledge of products, retail and the industry • Basic knowledge of English • Basic literacy and numeracy skills and advanced communication skills
Detalhes da oferta
- Indeterminado
- Em todo o Brasil
- Indeterminado - Indeterminado
- 22/11/2024
- 20/02/2025
O review invoices for appropriate documentation prior to payment o perform invoice and general ledger data entry o execute credit card and bank account reconciliation o generate purchase orders as necessary o print and obtain signatures on all checks o assist senior financial officers as needed horário:......
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