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SAP DCEM (DIGITAL CUSTOMER ENGAGEMENT MANAGER)

Descrição da oferta de emprego

Nível Acadêmico: Ensino Médio Completo Turno/Horas -- Áreas de Atuação Profissional: TI - SAP Descrição: This is SAP Customer Engagement Manager position which is elevated role as per career progression/ path for SAP Basis consultant who would like to become SDM/ Account Manager/ Service Manager in their career journey. Primary role/ responsibility for this role is to understand customer requirements about their SAP Landscape and facilitate solutions, technical services with alignment of SAP backend support (TechOps) team on SAP RISE Platform. dCEM is primary SPOC for RISE customers and will engage with customers on regular basis to provide guidance about their SAP Landscape functioning OR any maintenances (planned/ unplanned) DCEM team member works very closely with SAP IAE, CAA, TSM, CDM teams to ensure Customer has all necessary guidance, information needed for their SAP Landscape functioning & planning (Refer detailed Roles & Responsibilities below) SAP RISE Platform offers all latest SAP Technologies (Products) with options for customer to select their own Hyperscaler (AWS, Azure or GCP). This role is Customer facing and will require to join meetings, answer technical queries from customer team & present assessments. Since it is an Engagement Manager role so there is no expectation from the resource to perform any hands-on work. Habilidades: This is SAP Customer Engagement Manager position which is elevated role as per career progression/ path for SAP Basis consultant who would like to become SDM/ Account Manager/ Service Manager in their career journey. Primary role/ responsibility for this role is to understand customer requirements about their SAP Landscape and facilitate solutions, technical services with alignment of SAP backend support (TechOps) team on SAP RISE Platform. dCEM is primary SPOC for RISE customers and will engage with customers on regular basis to provide guidance about their SAP Landscape functioning OR any maintenances (planned/ unplanned) DCEM team member works very closely with SAP IAE, CAA, TSM, CDM teams to ensure Customer has all necessary guidance, information needed for their SAP Landscape functioning & planning (Refer detailed Roles & Responsibilities below) SAP RISE Platform offers all latest SAP Technologies (Products) with options for customer to select their own Hyperscaler (AWS, Azure or GCP). This role is Customer facing and will require to join meetings, answer technical queries from customer team & present assessments. Since it is an Engagement Manager role so there is no expectation from the resource to perform any hands-on work.Formação Acadêmica:Não informadoSalário:A combinarCargo:Gerente de Contas SapEmpresa:Decision GroupAtua com consultoria de mão de obra de serviços de tecnologia.Ramo:Recursos Humanos/ Recrutamento e seleção (BE)
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Detalhes da oferta

Empresa
  • Decision Group
Localidade
  • Em todo o Brasil
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 10/12/2024
Data de expiração
  • 10/03/2025
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