SALES ACCOUNT MANAGER

Responsibilities.
Responsibility for the growth of Process, Products (Catalysts & Adsorbents), Equipment, and Modules sales, in designated market for customers in the territory of the Americas.
The account manager reports to the local Account Manager leading the Catalysts & Adsorbents business in LATAM.
Serves as the primary point of contact for the account interface to all company´s resources that drives and supports high levels of customer satisfaction and loyalty, as measured in surveys, and share of business.
Develops strong, strategic relationships with account(s) to identify and leverage the customers’ business goals, growth strategies and profit drivers to deliver the appropriate company´s value proposition.
Provides leadership and guidance in critical customer planning and engagement.
Conducts annual business reviews with assigned accounts to track progress toward revenue and growth goals and owns execution of business plan.
Defines key targets, ensures personal annual sales budget (revenues and gross margin) is met or exceeded in each sales category, as well as other performance objectives provided by management.
Communicate customer technical, business and logistics needs so that internal resources can be properly prioritized.
In case of extended scope beyond the sole supply of products, in charge of internal coordination to meet and execute (if possible and practical) the delivery of such extended scopes.
Define opportunities, with regular updates of overall account mapping.
Introduce, promote, and obtain qualification of the company’s and its new process, products, equipment, and modular type solutions.
Maintain customer records per guidelines with emphasis on contacts, scheduled meetings, call reports and important documents.
Prepare and present commercial proposals.
Monitor competitive activity and provide information as available while meeting the company´s code of conduct.
Provide market share data to industry coordinator annually by deadline requested.
Forecast annual, monthly, and quarterly sales revenue and product demand in forecasting system.
Update on an ongoing basis, with a final monthly update by the 2 nd week of the month for production planning purposes and financial forecasting.
Attend worldwide and commercial meetings on-line or in person.
Provide monthly summary of customer and market issues and events by required date using internal standard format.
Submit Won/Loss reports for all significant sales events.
Assist in identifying and communicating project opportunities for other businesses to the appropriate business.
Assist in organizing and participate in sales and technical conferences.
Requirements.
Possess a degree in Chemical Engineering or Engineering (O&G) or equivalent.
Good knowledge in oil and gas operations.
At least 5-10 year(s) of total working experience in the downstream sector, including direct experience in Sales of services/solutions to downstream customers of no less than 5 years in the region.
Proven experience in the overall sales process, from the initial phases of prospection to reception of order Good knowledge and experience with catalysts & adsorbents is a plus.
Demonstrated ability to sell into a competitive marketplace and achieve premium prices by communicating the value achieved by the customer using the company’s products and services.
Strong business focus with demonstrated priorities of setting the customer's needs.
Ability to teach customers by framing the way customers assign value to the company.
Experience in a global organization.
Proven strong verbal and written communication skills.
Strong business acumen, bias for action and results orientation Ability to travel up to 40% to 60% as required.