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QUALITY AND EVENING MANAGER

Rio de Janeiro - Rio de Janeiro

Descrição da oferta de emprego

Dirigir as operações do hotel durante seu turno, supervisionando todas as áreas atendendo todas as necessidades dos hóspedes, mantendo uma qualidade no atendimento e nos serviços, de acordo com o padrão Fairmont; Supervisionar e controlar as condições de segurança do hotel durante seu turno; Controle das faturas das saídas do dia seguinte; Colaborar em outras tarefas do departamento de Recepção, sempre que por circunstâncias de trabalho for solicitado.
Coordenar com as demais áreas para identificar melhorias e atender aos padrões LQA e Forbes, trabalhando diretamente com os HOD's operacionais para promover um serviço de excelência no Fairmont Rio de Janeiro Copacabana.
Garantir uma experiência excepcional aos hóspedes, com atenção aos detalhes operacionais e cumprimento dos mais altos padrões de qualidade, agindo como embaixador da marca e assegurando a resolução eficiente de demandas, sempre promovendo um ambiente de refinamento e hospitalidade.
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Detalhes da oferta

Empresa
  • Accorinvest Rio de Janeiro
Localidade
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 19/10/2024
Data de expiração
  • 17/01/2025
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