OPERATIONS ANALYST

We are looking for an Operations Analyst who will be responsible for coordinating hardware operational activities in Brazil, ensuring the processes accomplishment and the achievement of objectives related to customer deliveries, and product quality. This role requires a highly methodical and organized individual.

Job Description:

Manage requests for quotations from suppliers and negotiate beneficial agreements.

Coordinate with the responsible team for the identification and implementation of operational process improvements.

Supervise the coordination of hardware manufacturing and assembly, considering project delivery deadlines.
Optimize the supply chain and production processes to ensure efficiency and cost reduction.

Calculate the costs of each product to establish RMA prices and hardware product costs.

Collaborate with the accounting department to maintain proper stock records in both Argentina and Brazil.

This position is essential to ensure the smooth operation of the operations area and its ability to efficiently and safely fulfill projects and deliveries.

Direct contact with the accounting office for the issuance of tax invoices.
Reporting general area status and objectives to the Latam Operations Manager.
Responsible for technical purchases in the operations area.

What we are looking for:

At least 3 years of proven experience in a similar position with SaaS products.

Willing to do consultative selling.

Great negotiation, communication & persuasive skills.

Team player.

A problem solver.

Aim for excellence analysis and attention to detail.

A positive, self-motivated person whos able to take direction and work within a team.

You anticipate the tech implications of commercial decisions.

Proficient in software systems.
Previous experience in team leadership and personnel management.

Key Qualifications:

You must be highly organized and capable of maintaining a high level of order for hardware control and tracking.

You should have the ability to understand the company's global vision and translate it into effective operational strategies.

You will be responsible for on-time delivery of hardware to customers, the quality of each delivery, and the order of stock to ensure proper annual stock auditing.

You must have experience in handling various systems for operations management and be an expert in using Excel.

You should have the ability to find practical solutions to overcome operational challenges.

You will be responsible for making key operational decisions to maintain efficiency and productivity in the area.

What we offer:

Think through hard problems, and work with amazing people to make the solutions a reality.

Work in a dynamic, collaborative, non-hierarchical environment where talent is valued over job title or years of experience.

Become part of an interdisciplinary team that wants to succeed.

Vacation, take it when you need it, no defined schedule.

Flexible working hours.

Flexible time off.