MARKET DELIVERY MANAGER

Market Delivery Manager - Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. **About the team**:We strive to provide merchants with best-in-class payment products around the globe. We are passionate about our work and take a client-first approach to everything we do. We are located in several offices worldwide. **Role purpose**:Global Enterprise eCommerce has bold ambitions to expand around the globe - you will drive the acceleration of these plans in LATAM as part of a Geo Expansion team. As a Market Delivery Manager, you will lead cross-functional efforts, delivering analysis and owning overall project management to enable the operational success of new markets. **What you will be doing**:- Supports Strategic Planning Director in scoping of operational and business requirements for new market entry/expansion. - Plans and coordinates all aspects of market delivery from initiation through delivery. - Identifies needed resources for projects, defines and assigns major project roles. - Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope. - Assigns and monitors work of project team providing technical and analytical support and direction. Interfaces with external clients or field-based employees on technical matters as needed. - Manages project risks, issues/problems and activity progress to ensure project goals, e. G. , deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed. - Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate. - Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables. - Interacts with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams. - May manage the integration of vendor/subcontractor tasks and track and review vendor/subcontractor deliverables, if appropriate for the market. - Serves as liaison between technical and non-technical teams, in internal organizations as well as in client and vendor/subcontractor organizations to ensure all project targets and requirements are met. - Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations. - Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams and complete a post-implementation review to identify areas of improvement. - Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions. **What you bring**:- Extensive knowledge of project management standards, processes, procedures and guidelines / experience in coordinating and delivering complex cross-functional projects on a global scale. - 4-10 years in a cross-functional project / program manager / strategy role within a finance or technology corporate. - Skill in the use of project management software to manage projects, e. G. , MS Project and auxiliary tools. - Proven record for working well across teams and successfully building relationships with senior stakeholders. - Excellent analysis, problem-solving, team, conflict management and time management skills. - Excellent verbal and written communication skills both in Spanish or Portuguese and in English. **Added bonus if you have**:- Experience in the acquiring business and in-depth knowledge of acquiring processes and platforms- Formal project management qualifications- Detailed technical expertise in payments products or financial services- Knowledge of Worldpays products and services**What we offer you**:- A competitive salary and benefits- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities- A modern, international work environment and a dedicated and motivated team- A work environment built on collaboration, flexibility and respect**Privacy Statement**FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the On