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INTERNATIONAL INTERN

Rio de Janeiro - Rio de Janeiro

Descrição da oferta de emprego

International Intern - At Confidential, were on a mission to deliver connections with theCapacity to change the world. Were the Confidential behind the worlds fastestAtellite internet service, with technology thats helping to bridge the digitalDivide and improve life for our customers around the globe. By providing powerful new ways for people to connect with one another, gainGreater access to education, entertainment, medical research, commerce, and muchMore, our team is empowering millions of customers worldwide. Were looking forAssionate, innovative professionals to join our team and connect the world toMore. Youll work in a collaborative and inclusive environment that values diverseErspectives and continuous learning, and provides industry- Leading benefits withUnmatched opportunities for career growth. Our team is fearless in pursuit of new ideas and uncompromising in our quest toEcome the worlds first truly global Internet Service Provider. Interested inJoining our mission Take a look at career opportunities at Confidential today. Job Responsibilities Responsible for handling the incident life cycleMinor/Improvements/LowPriority issues; Troubleshoot and diagnose Minor and LowWORK WITH OPERATIONS AND SOFTWARE DEVELOPERS TEAMS ON:AVAILABILITY, LATENCY, PERFORMANCE, EFFICIENCY, CHANGE MANAGEMENT, MONITORING AND EMERGENCY RESPONSE. ALWAYS BE ASSISTED BY A MID LEVEL SUPPORT ANALYST OR ++ IF CUSTOMER SUCCESS:Service and Delivery quality management; Follow up with all customers and internalTeams Product and Delivery; Delivery deadlines management; Services and delivery performance indicators management; Escalate the problems toThe responsible areas in order to prioritize solutions understanding theCustomers needs. Always be assisted by a Support Coordinator or ++. Requirements Degree completed or finishing in Computer Science or similar fieldOf study or equivalent self- Taught experience; Basic knowledge in Pacote Office; English speaker; Basic knowledge in Linux; Basic knowledge in MySQL; To learn more about thissite and other office locations, please click here!Additional Requirements and Information Minimum EducationNone Years of Experience 0- 1 yearsTravel None CitizenshipBrazilian Citizenship required Clearance NoneWorker Classification Temporary Employee
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Detalhes da oferta

Empresa
  • Caderno Nacional
Localidade
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 28/12/2024
Data de expiração
  • 28/03/2025
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