HR PLATFORM OPERATIONS MANAGER

Job Description The Future Begins Here At Takeda, we are leading digital evolution and global transformation.
By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.
Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center.
We invite you to join our digital transformation journey.
In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.
At Takeda’s ICC we Unite in Diversity Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company.
We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates.
Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.
The HR Platform – Operations Manager is responsible for the strategic planning, implementation, and management of the Takeda HR Platforms and infrastructure.
This role involves overseeing the IT operations, ensuring the reliability, security, and efficiency of the IT environment, and leading a team of IT professionals.
This person will work closely with senior management to align IT initiatives with organizational goals.
Key Responsibilities.
Team Leadership and Management.
Lead and manage the HR Systems department including System architects, Software Engineers, IT consultants, and Project managers and Third-Party Teams.
Hire Employees and contract staff required for the department, approve leave request/timesheets/termination of the department staff.
Coordinate resources, tasks, and projects to ensure timely and successful completion.
IT Strategy and Planning.
Collaborate with senior management to develop and implement the IT strategy aligned with business objectives.
Identify IT requirements and priorities, ensuring effective allocation of resources and budgeting.
Research and evaluate emerging technologies and trends, providing recommendations for innovation and improvement.
Develop and maintain IT policies, standards, and procedures to ensure compliance and security IT Operations Management.
Oversee the day-to-day IT operations, including application support, network infrastructure, systems administration.
Implement ITIL-based processes for incident management, problem management, change management, and service request management.
Ensure adherence to IT governance frameworks, regulatory requirements, and industry best practices.
Project Management.
Oversee delivery of IT projects, ensuring alignment with business goals and timelines.
Define project scope, objectives, deliverables, and resource requirements.
Coordinate project activities, manage risks, and facilitate effective communication among stakeholders.
Vendor Management.
Manage relationships with IT vendors and service providers, ensuring adherence to SLAs and contract terms.
Manage vendor deliverables, Staffing Needs and negotiate contracts, Approve Statement of Work and Vendor Invoices.
Collaborate with vendors to resolve technical issues, implement upgrades, and improve service quality.
IT Security and Risk Management.
Conduct regular security assessments and audits to identify vulnerabilities and implement mitigation strategies.
Develop and enforce IT policies and procedures to ensure compliance with relevant regulations and industry standards.
Qualifications/Skills Required.
Bachelor’s degree in information technology, Computer Science, Information Systems, Engineering, or a related field.
Master’s Degree (Preferred) in.
Master of Business Administration (MBA) with a focus on Information Systems, Master of Science (MS) in Information Technology Management, or related disciplines.
+ years of progressive experience in Information Technology roles.
6-8 Years of experience in Managing HR Systems preferably Workday.
3-5+ years in managerial or supervisory positions, leading IT teams and projects.
8+ years’ experience in Business and Systems Integration, and implementing applications Experience related to Software as a Service (SaaS) Experience with ServiceNow Ticketing tool as well and JIRA.
WHAT TAKEDA ICC INDIA CAN OFFER YOU.
Takeda is certified as a Top Employer, not only in India, but also globally.
No investment we make pays greater dividends than taking good care of our people.
At Takeda, you take the lead on building and shaping your own career.
Joining the ICC in Bengaluru will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.
BENEFITS.
It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career.
Amongst our benefits are.
Competitive Salary + Performance Annual Bonus Flexible work environment, including hybrid working Comprehensive Healthcare Insurance Plans for self, spouse, and children Group Term Life Insurance and Group Accident Insurance programs Health & Wellness programs including annual health screening, weekly health sessions for employees.
Employee Assistance Program 3 days of leave every year for Voluntary Service in additional to Humanitarian Leaves Broad Variety of learning platforms  Diversity, Equity, and Inclusion Programs Reimbursements – Home Internet & Mobile Phone Employee Referral Program Leaves – Paternity Leave (4 Weeks), Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days) ABOUT ICC IN TAKEDA.
Takeda is leading a digital revolution.
We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.
As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.
#Li-Hybrid