HEAD OF OPERATIONAL EXCELLENCE, LATAM EXTERNAL FULFILLMENT
Descrição da oferta de emprego
We are looking for a talented Head of EF Operational Excellence to lead a high-performance team of managers in BR/MX who ensure high seller operations’ standards through the implementation and revision of processes/mechanisms and automation for continuous improvement.
This role has strong relationships with Operations, Transportation, Legal, Sales and Seller Support teams in an entrepreneurial environment, and the candidate should be energized by complexity, ambiguity, and competing priorities.
The right candidate will act fast, while influencing partner teams and working harmoniously with all stakeholders.
The has to advocate for what is best for sellers/customers and have ownership combined with analytical skills to make sure to fix root causes.
As this position is for a manager of managers, it is also key to have demonstrated people management/development skills.
BASIC QUALIFICATIONS - Bachelor's degree - 7+ years of team management experience - 7+ years of program or project management experience - Experience implementing repeatable processes and driving automation or standardization - Experience defining program requirements and using data and metrics to determine improvements - Fluent in both English and Portuguese (verbally and writing) PREFERRED QUALIFICATIONS - MBA - Spanish (Fluent/Advanced) Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.
obs/content/en/how-we-hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Detalhes da oferta
- amazon
- 21/12/2024
- 21/03/2025
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