ECOA ASSOCIATE PROJECT MANAGER

Job Overview The Linguistic Solutions team at IQVIA is seeking an experienced Project Manager to provide administrative and project management support on internal and client-funded projects of electronic Clinical Outcomes Assessments (eCOAs).
The ideal candidate will have a strong background in project management, technical proficiency in eCOA systems, and expertise in translation and linguistic validation processes.
• Responsibilities • Build and maintain strong relationships with internal and external stakeholders and clients.
• Lead and manage the end-to-end translation migration projects for eCOA platforms, ensuring timely and successful delivery.
• Lead and implement policies, procedures and/or actions for the purpose of improving efficiency and providing direction for meeting the team's objectives.
• Evaluate existing eCOA content to determine migration needs, including text, graphics, and multimedia elements.
• Oversee the extraction, translation, and integration of content, working closely with translators, linguistic experts, and eCOA vendors.
• Implement rigorous quality assurance procedures to validate the accuracy, consistency, and functionality of translated content within the eCOA platform.
• Collaborate with IQVIA eCOA technical teams to ensure seamless integration n of translated content into the new or updated eCOA systems, maintaining the integrity of measurement properties.
• Ensure that all translation and migration activities comply with regulatory requirements and industry standards for clinical research and eCOA implementation.
• Identify and resolve any issues or challenges that arise during the migration process, leveraging problem-solving skills and technical expertise.
• Document all aspects of the translation migration process, including methodologies, validation procedures, regulatory compliance records, and issued certificates.
• Communicate effectively with all stakeholders (client/study sponsor, CRO and/or eCOA vendor, sales team, finance, team manager, project managers, project teams, other vendors and translators) involved in the project regarding project status, deliverables, or any challenges.
• Manage multiple, parallel projects simultaneously • Follow company and department standard operating procedures • Work with Team Leads to help in the training and development of relevant guidance documents REQUIRED KNOWLEDGE, SKILLS AND ABILITIES • Bachelor's degree • Min.
2 years of experience in project management of localization and/or eCOA implementation in the life science or language service industry • Excellent written/verbal communication skills • Fluency in English is essential, an additional language would be a strong asset • Strong grasp of project management techniques required • Ability to follow instructions/guidelines, work independently and on own initiative • Experience working with CAT Tools would be highly advantageous • Ability to establish and maintain effective working relationships with co-workers, managers and clients with demonstrated cultural and emotional intelligence • Meticulous attention to detail to ensure accuracy and consistency in translated content and project documentation IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.
We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
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