• Anunciar Vagas
  • Cadastrar CV
  • Entrar
Ir à oferta completa

CRM AND CUSTOMER ENGAGEMENT MANAGER

São Paulo - São Paulo

Descrição da oferta de emprego

CRM and Customer Engagement Manager - The successful candidate will be responsible for implementing strategies that ensure high-quality data, optimising sales processes, conducting market research, and enhancing customer experiences. If you're proactive, analytical, and passionate about creating exceptional customer journeys, check it out! What you'll do:Your role will be diverse with responsibilities ranging from introducing the internal CRM system to the market to managing customer care and communication programs. You will serve as the primary point of contact for managing and distributing customer engagement programs. Your ability to develop a comprehensive customer contact strategy will be crucial in this role. Additionally, you will provide a robust system basis to manage the sales funnel by integrating all prospecting channels into a structured tracking process. Your analytical skills will come into play as you conduct regular analysis of sales funnel indicators to support Regional Managers in optimising dealer-level processes. What you bring:Bachelors degree in Business Administration or related areas with a focus on customer care / CRM Masters Degree (preferred) or MBA 8+ years of experience in Marketing and CRM focusing on high-involvement product marketing 3+ years of leadership experience Excellent verbal and written communication skills with fluency in English (written and verbal) Proactive with an analytical mindset and data driven approach What sets this company apart:Our client is a globally recognised brand known for its commitment to innovation and excellence. They offer a dynamic work environment where creativity and initiative are valued. Their team is composed of diverse, talented individuals who are dedicated to delivering high-quality experiences for their customers. They believe in providing their employees with opportunities for professional growth and development, fostering a culture of continuous learning. Please submit your CV in English. For further information, please reach out to #J-18808-Ljbffr
Ir à oferta completa

Detalhes da oferta

Empresa
  • Caderno Nacional
Localidade
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 07/01/2025
Data de expiração
  • 07/04/2025
Como detectar ofertas falsas
CUSTOMER SUPPORT REP AND SALES
https://responselink.ai/

Acknowledge and resolve customer complaints, ensuring appropriate follow-up and escalation when necessary... process customer orders, forms, applications, and requests in a timely and accurate manner... familiarity with crm systems and practices is a plus... maintain a thorough understanding of our products......

Bilingual Customer Service Associate
Bilingual

Responsible for contributing to a strong collaborative team and building customer working relationships while providing excellent customer service... recommend client centered resolutions to issues and identify and initiate exceptions within guidelines find opportunities and make recommendations to improve......

Customer Success Specialist (PT language) (Remote)
Hostinger

Ability to multitask and handle multiple customer inquiries simultaneously... high it curiosity and technical understanding... be a true ambassador, and show our customers what customer obsession is really about... what you will do: communicate with customers and solve their billing or account-related......

Billing and HR Executive
NINJOUR HEALTH INTERNATIONAL LIMITED

Maintain and update employee records and database... prepare and maintain employment contracts... develop and implement hr policies and procedures and work closely with local and global stakeholders ensuring a smooth flow of information... preparing monthly and annual financial statements and day to......

Junior IT Customer Success Specialist (EN Language) (Remote)
Hostinger

Ability to multitask and handle multiple customer inquiries simultaneously... apply problem-solving skills and resourcefulness and show our customers what customer obsession is really about... ability to show empathy, tactfulness, and proactivity when interacting with customers......

administrative and technical department
RAINSTEAL OIL & GAS

Bakers / bartenders / chefs / chef de partie / sous chef / chef d 'cuisine / cooks / dietitians, food and beverage servers, food service supervisors, restaurant and food service manager, catering manager, assistant beverage manager, kitchen manager, banquet coordinator, beverage server, beverage shift......

Cook and Security Needed
Starbucks LLC

Requirements: candidates must be honest, hardworking and responsible... driver: to drive our children to and from school... me and my spouse are always busy at work being medical doctors with our private hospital and we need domestic staff to work for us and to take care of our children......

Product Manager - (Electronic commerce)
Jp&f consultoria

Fluent in english and spanish... technical proficiency and ability to understand complex technical concepts and product functionalities... working with third-parties, virtual and global teams, systems architects, product managers and stakeholders... (mandatory) - strong knowledge of electronic commerce......

F&B MANAGER
Oman Jobs

Om/ in gulf and middle east... our reputed client trusts years of experience and team expertise in hiring the right calibers in the right place... php?id=6028 company industry; restaurant - multi international dishes job title: f&b; manager total years of experience: min 4 years gcc experience: 2 years......

CUSTOMER CARE
Oman Jobs

Excellent customer service communication*identify and contact current and potential customers*promoting services of the company through telle calling*maintaining good customer service*answering all queries and questions regarding the company's service... requirements:any graduateslocation: oman, muscatminimum......