CAPACITY MANAGER

Valtech is a global company with offices in 23 countries, focused on transforming businesses through digital innovation.
We design and build unique experiences, execute continuous improvement efforts, and drive business transformation across the digital world.
We support our clients in researching, designing, and marketing intelligent digital experiences and interfaces At this time, we are looking for a Capacity Manager to join our team, who will work closely with their assigned area and management team to ensure resources are aligned with project demands.
Mission of the Position.
The Capacity Manager plays a crucial role in aligning available resources with project demands.
Always advising the management team from a staffing perspective, collaborating to have the talent optimally allocated based on their skills, career development, and expertise.
Additionally, they are responsible for forecasting future demands, optimizing workloads, and fostering collaboration both inside and outside the service line, from a regional and global perspective.
Key Responsibilities.
Staffing.
Partner with leadership of the appointed service line, sub-region, or area.
Collaborate with delivery leads, project managers, recruiting teams, and sales teams to staff projects with the appropriate experts from a skills and financial standpoint.
Forecast upcoming project demands to make strategic bench decisions and support leadership in decision-making.
Provide information to support business prioritizations between clients/accounts.
Orchestrate capacity management processes, including talent profile exchanges, interview setups, and availability validation.
Participate in staffing and team setups during the proposal phase of new projects.
Manage complex project staffing situations and ensure accurate allocation of available talent.
Attend and support key meetings related to staffing and operations processes.
Reporting Responsibilities.
Analyze data, identify patterns, and advise senior leadership on risks within the service line or area of expertise.
Optimization.
Collaborate with service line/region leaders to optimize billability and utilization of experts.
Identify potential gaps (demand or bench) and proactively act with delivery leads.
Monitor and anticipate bench/staff availability.
Reduce and optimize subcontractor utilization, working closely with the Contractors Squad.
Talent Acquisition.
Act as the focal point for Talent Acquisition partners and take ownership of hiring openings (staff and subcontractors).
Challenge subcontracting hires and extensions.
Advise leadership on when to move forward with hiring processes.
Academies.
Collaborate with HRBP and technical/delivery teams to follow up on training paths and ensure proper allocations after training programs.
Work with leadership teams to implement changes as needed.
Cross-Service Line Collaboration.
Collaborate with the larger, super-regional team to support other service lines when necessary.
Participate in temporary project squads to add value to capacity management tasks and processes.
Why work with us? Culture.
We offer a culture of continuous learning, personal and professional appreciation, care for the quality of life and mental health of employees, a diverse and inclusive environment, and opportunities for cultural interaction.
A collaborative space for knowledge exchange, conducive to constant innovation and creativity.
Benefits.
We provide extensive benefits, training programs, language classes, a Referral Program, and much more.
We also offer a relaxed environment, flexible working hours, and significant investment in professional development.
D&I.
At Valtech, we create innovative experiences that thrive in diverse work environments, where the culture of learning and the development of each team member, regardless of their area of expertise, is our main commitment.
We ensure that our Valtechies, as well as those who interact with our company, are valued, heard, and able to give their best as part of a community that offers opportunities and enriches our creative and cultural diversity.
Furthermore, we support our Valtechies in environments of equity, appreciation, and respect for everyone's contributions, helping them achieve their personal and professional goals.
Learn more about our Diversity and Inclusion initiatives in this article.
We approach each of our selection processes with this commitment in mind, focusing on creating experiences that contribute to personal growth.