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ACCOUNT MANAGER

Porto Alegre - Rio Grande do Sul

Descrição da oferta de emprego

Fomentar relacionamentos com os clientes, atuando como seu principal ponto de contato;
Cuidar do onboarding de novos clientes de sua carteira;

Identificar e compreender as necessidades e expectativas dos clientes, oferecendo soluções específicas;

Monitorar os indicadores de satisfação e retenção, sugerindo melhorias contínuas;

Colaborar na implementação de estratégias de fidelização e retenção de clientes;

Participar de reuniões e apresentações, compartilhando insights e recomendações;

Apoiar a equipe de marketing na criação de conteúdo relevante para os clientes.

Pré-requisitos para candidatura:

Estratégias de marketing de relacionamento e fidelização de clientes;

Análise de dados e métricas de satisfação e retenção de clientes;
Conhecimento em ferramentas de CRM e automação de marketing;

Habilidades de comunicação, empatia e trabalho em equipe.
Desejável mas não eliminatório:

Ter atuado como Atendimento Publicitário;

Experiência com negociação;

Conhecimento em tráfego pago (Comunidade Sobral, Tesman, etc);

Conhecimentos básicos de finanças
Certificações (Gestão de Relacionamento com Clientes, Facebook Ads, Google Ads, CRMs, etc).

O que mais oferecemos:

Ambiente vibrante, cheio de pessoas com o propósito de crescer;

Foco em metas, não em horários;

Gestão meritocrática, através de Objetivos Chave de Resultados (OKRs);

Possibilidade de sociedade baseada no desempenho e alinhamento cultural com o negócio.
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Detalhes da oferta

Empresa
  • V4 Company
Localidade
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Indeterminado
Data de publicação
  • 10/12/2024
Data de expiração
  • 10/03/2025
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