Ir à oferta completa

TECHNICAL SUPPORT OFFICER

São Paulo - São Paulo

Descrição da oferta de emprego

Technical Support Officer - CANDIDATE PROFILE- Minimum Bachelors Degree- Good general IT knowledge- Strong oral and written communication skills- Excellent spoken and written English- Experience with:- SQL- Linux/UNIX operation systems- Elastic Stack/Kibana- Prometheus/Grafana- Jenkins- Docker- Experience with Oracle Database, Oracle WebLogic Server, WildFly, Apache, HAproxy, Ansible, YAML, Kubernetes, ITIL best practices, is a plusYOUR RESPONSIBILITIES- Performing day to day operations related to the support and maintenance services for our clients. - Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues. - Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams. - Handling service requests, incidents, enhancements, tasks or questions reported by clients. - Working closely with Data Center team to maintain services in accordance to the Service Level Agreement. - Analyzing root cause of incidents, recommending and implementing improvementsFOR YOU- Personal development - You can participate in a number of specialist trainings- Pioneer projects for the largest companies - We are working for clients all over the world, which lead us to open numerous foreign branches- Friendly atmosphere - We really enjoy our integration meetings, like board games evenings, marathons, city games, bowling- Stable employment - Comarch has been on the market for more than 30 years- Small, cosy office - We all know each other and have their own place (lack of hot desks)- Private health insurance
Ir à oferta completa

Detalhes da oferta

Empresa
  • Caderno Nacional
Localidade
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 26/12/2024
Data de expiração
  • 26/03/2025
Jr_036877 technical support intern latam
Resmed

You will engage with a range of technical support processes, assist with customer service issues, and ensure compliance with company policies... let's talk about the team as an intern in our technical support sales operation team, you'll play a critical role in ensuring the seamless resolution of company......

administrative and technical department
RAINSTEAL OIL & GAS

Administrative and technical departmentroustabouts / roughnecks, welders / mechanics, rig operators / drillers, engineers (petroleum and mechanical) health and safety officer, superintendent smp, smp supervisor, document controller clerk, community superintendent, training / hrd superintendent; smp engineer......

CUSTOMER SUPPORT REP AND SALES
https://responselink.ai/

Collaborate with other departments to ensure that customers receive the best possible support and information... as a customer service representative, you will be the first point of contact for our customers, providing exceptional support and assistance through various channels... com/a/responselink-customer-support-rep......

Customer Success Specialist (PT language) (Remote)
Hostinger

High it curiosity and technical understanding... dive deep into the world of it by continuously polishing your technical background... what you will do: communicate with customers and solve their billing or account-related issues, as well as technical issues related to websites, hosting and domains......

Product Manager - (Electronic commerce)
Jp&f consultoria

Technical proficiency and ability to understand complex technical concepts and product functionalities... demonstrated ability to balance technical and commercial considerations when making strategic decisions... benefícios: convenio médio, convenio odontológico, vale refeição, estacionamento, seguro......

Techno Service Engineer
NINJOUR HEALTH INTERNATIONAL LIMITED

Job description complete end to end technical support and service know how that includes receipt of purchase order to delivery, installation, clearance of client outstanding... you will be responsible for technical and commercial aspects of the offerings: equipment, urology - endoscopes, lasers and other......

Techno Commercial Engineer
NINJOUR HEALTH INTERNATIONAL LIMITED

Job description complete end to end technical support and commercial know how that includes lead generation, sales pitch, quote, purchase order, delivery, clearance of client outstanding... technical and commercial aspects of the offerings from biorad medisys latam ltda: equipment, urology - endoscopes......

Search Quality Rater - Portuguese (Brazil)
Welocalize

However, you'll only be able to receive support from the project management team during business hours (monday-friday, 9:00 am - 5:30 pm pacific) project details job title: search quality rater location: remote, brazil-based hours: minimum 10 hours per week, up to 20 hours per week; set your own schedule......

Billing and HR Executive
NINJOUR HEALTH INTERNATIONAL LIMITED

Managing day to day office administration, overseeing visitors and employees and support visa applications... job description we are looking for a highly motivated colleague to join our team of enthusiastic individuals and support our companies growth in the latam market... accounting transactions including......

Junior IT Customer Success Specialist (EN Language) (Remote)
Hostinger

High motivation for helping customers and it curiosity, basic technical understanding... be a true ambassador by empowering our customers to build their online success! dive deep into the world of it by polishing your technical expertise daily... deliver impactful work on a global scale......