SENIOR UX RESEARCHER

Senior Ux Researcher - Job Description Overview: We are looking for a Senior UX Researcher to join a dedicated team focused on driving cultural and operational transformation within a large, traditional multinational company. Your role will be critical in supporting the organizations transition towards a mindset of innovation, experimentation , and user-centered design . As a Senior UX Researcher, you will lead efforts to uncover valuable user insights that will shape the development of new products, services, and business models, helping the company adapt to a rapidly evolving market. In addition to robust research expertise, we are looking for a candidate who excels in leadership, teamwork, and collaboration , and can communicate complex ideas effectively to diverse stakeholders. Proficiency in English is mandatory. Key Responsibilities: Lead user research projects aimed at supporting the companys shift toward a culture of innovation and experimentation, influencing key decisions around efficiency and efficacy to keep a fast response to market''s constant changes. Collaborate with designers, product managers, business stakeholders, IT staff and overall leadership to integrate user insights into the development process and encourage an experimentation-driven approach. Utilize a variety of qualitative and quantitative research methods to gather deep insights into user needs, behaviors, and pain points, and translate them into actionable recommendations. Support and advocate for user-centered design principles within a traditionally structured organization, influencing leadership and team members to adopt new ways of thinking. Facilitate workshops, design sprints, and co-creation sessions to promote collaboration and foster a mindset of innovation across the organization. Mentor junior researchers and non-research team members on best practices for user research and experimentation. Present research findings and recommendations to leadership and other stakeholders in a clear and compelling manner, driving alignment on product strategies. Stay informed about worldwide industry trends, emerging tools, and methodologies to continually bring fresh ideas to the team. Required Skills & Qualifications: Bachelors or Masters degree in Design , or a related field. Experience in design-related practices, including UX research, with a strong track record of applying research to support digital transformation efforts. Expertise in qualitative and quantitative research methodologies , with experience in working within traditional corporate environments that are transitioning to innovative, user-driven/experimentation approaches. Strong communication skills in English , both written and verbal, with the ability to clearly articulate complex research insights to a wide range of audiences. Experience with design thinking or similar frameworks aimed at fostering creativity and innovation within established organizations. Proven experience leading cross-functional teams through collaborative workshops , research synthesis sessions, and user-focused brainstorming activities. Strong stakeholder management skills and the ability to influence teams across various departments to embrace experimentation and data-driven decision-making. Ability to manage multiple projects and thrive in a dynamic, fast-paced environment. Soft Skills: Leadership : Adept at guiding teams through change, mentoring junior team members, and influencing senior leadership to embrace a culture of user-centered design and experimentation. Collaboration : Proven experience working across departments and breaking down silos in traditional corporate environments, facilitating innovation and teamwork. Adaptability : Comfortable navigating organizational challenges and cultural resistance, with the resilience to drive transformation. Communication : Excellent interpersonal skills, able to build relationships and communicate the value of UX research to non-technical stakeholders. Nice to Have: Experience working in large multinational companies , especially in highly regulated industries such as pharmaceuticals, finance, or manufacturing. Familiarity with Agile and Lean UX methodologies, especially in environments transitioning to more flexible workflows. Knowledge of service design , business model innovation , or related fields that focus on transforming traditional business practices. What We Offer: Competitive salary and benefits package. The opportunity to be a key player in a major cultural shift towards innovation within a traditional multinational company. A collaborative, dynamic environment where youll have the chance to work on impactful projects and influence meaningful change. Support for professional development and continuous learning opportunities. We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one anothers thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace. #J-18808-Ljbffr