SENIOR IT PROVIDER SERVICES PROFESSIONAL

Senior It Provider Services Professional - For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interestingThen come and join our Empresa importante team as Senior IT Provider Services Professional in our IT Service Provider Management Team. Role descriptionTasks and responsibilities:Build, maintain and govern relationship with Confidential Healthineers largest providers across strategic, tactical and operational levelOrganize and Chair/Co-chair monthly provider review boardsDirect, manage, and oversee contracts throughout their lifecycleManage provider-related escalations and disputesEnsure transparency of providers financial, contractual, and service qualityInitiate improvement plans and measures to ensure business requirements are metInfluence development of internal procedures and processes to ensure they scale across the entire IT organization and are followed by external providersYour attributes and skills:Fluent in EnglishBacharel degree completedYou have extensive experience delivering IT services and/or projects, as well as in working with and managing providers in complex contracts for large-scale Empresa importante enterprise environments. You have strong communication and influencing skills, experience working with cross-functional teams and Empresa importante external partners, and can effectively present to varied audiences including executivesYou are passionate about promoting a streamlined and improved provider management work environment that facilitates Confidential Healthineers digitalization objectives. Youare a team-player and you have a proactive, persistent work styleYou are assertive and have strong decision-making skills. You are excited to work in an environment that values output, not reputation. You are data-driven and hold yourself accountable to metrics. You have proven to work successfully across functional, hierarchical and geographic boundariesRequired skills to have for the success of this roleStrong organizational, analytical, communication, and leadership skillsStrong moderation, presentation, and negotiation skillsKnowledge of SLA management and reportingIT provider and market knowledgeContract and legal know-howCustomer relationship management skillsAffinity to numbersKnowledge of ITSM, ITIL, SIamIntercultural skillsBusiness contract and negotiation fluent in English, German a definitive plusUsage of Empresa importante 365, SharePoint and remote collaboration toolsOur globalteam:We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of whats possible in Confidential to help improve peoples lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways. Our culture:We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of whats possible, to improve peoples lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. To all recruitment agencies:Confidential Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other Confidential location. Confidential Healthineers is not responsible for any fees related to unsolicited resumes.