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RELOCATION CLIENT SERVICES CONSULTANT

São Paulo - São Paulo

Descrição da oferta de emprego

Relocation Client Services Consultant - This role focuses on overseeing comprehensive door-to-door shipping and relocation services for corporate assignees. **Key Responsibilities**- Client and Assignee Management: Act as the primary point of contact for assignees during the relocation process, managing destination services, household goods shipping, and temporary accommodation. - Service Delivery: Ensure the seamless execution of services like expense management, tenancy management, arrivals, departures, home searches, and school placement. - Training and Support: Provide language, cultural training, and settling-in services tailored to client needs. - Adherence to Protocols: Follow company protocols to ensure consistent worldwide service quality. - Vendor Coordination: Manage third-party partners, including service bookings, tracking, and audits. - Compliance: Verify adherence to customs regulations and maintain certifications, GDPR, ISO, and compliance standards. - Data Management: Update and provide high-quality data via the company''s Ascent technology platform. - Reporting: Prepare reports for internal and external stakeholders. - Relationship Building: Foster proactive communication with assignees, vendors, and clients. **Qualifications and Skills**- Proven experience in relocation management or household goods industries is essential. - Proficiency in English and Spanish (fluency required). - Excellent communication skills with a keen eye for detail. - Self-motivated, proactive, and capable of independent work. - Proficiency with software tools, including Microsoft Office. - Strong organizational and time-management abilities. - A professional demeanor with the ability to present confidently in client interactions. - Resilience and adaptability under pressure. - Ability to travel internationally and provide dependable transport to the office.
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Detalhes da oferta

Empresa
  • Caderno Nacional
Localidade
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 21/12/2024
Data de expiração
  • 21/03/2025
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