• Anunciar Vagas
  • Cadastrar CV
  • Entrar
Ir à oferta completa

PRODUCTION SERVICES SPECIALIST II

São Paulo - São Paulo

Descrição da oferta de emprego

Production Services Specialist Ii - Work activities specific to Production Services roles include Problem/Incident Management, Change Management, Release/Deployment, Operational Readiness, Capacity/Availability Management, Application Monitoring, Service Analytics and Reporting, Production Governance, Triage, Associate Support, Change/Configuration Management, & vendor engagements. **Responsibilities**:- Incident & Problem Management for PIX & Open Banking; - Production Support Management for Vendor and Internal Developed Local Applications (L1 and L2). SME enriched support. Vendor liaison for L3 Support; - Business Support for Vendor Applications Functions and Processes; - Production EnvironmentStability: making sure the Applications are up and running; - To be the gatekeeper of Permit to Operate and Permit to Build Processes from Production Services Side; - Coordinate APS ITIL Governance Discipline, leading and training the team to follow the standards and being in charge of Internal and External KPIs Reporting elaboration (Weekly, Monthly, Quarterly ). Required strong knowledge in ITIL (including Certification); - To Measure SLAs and OLAs and provide reporting around it; - Production environmentalerting management via monitoring tools; - Change & Release Management for the supported Applications; - Change Management for Market releases upgrades and regular Vendor Application upgrades; - Software Quality Assurance for Brazilian Market releases upgrades (Vendor); - Local Management Support for Global Patches and Releases. **Core skills and requirements**:- Flexible working hours - will compose a 24 x7 Production Support Team; - Advanced Portuguese and English. Interviews will happen in both languages; - Knowledge supporting Message Queue based systems (IBM MQ or RabbitMQ); - Knowledge supporting File transfer processes through FTP, SFTP, ConnectDirect; - Knowledge supporting Integrations via APIs (Webservices SOAP & REST); - Knowledge supporting Tomcat/Apache/JBOSS/Weblogic; - Previous experience inMonitoring Tools, creating Dashboards and adding Infrastructure and Application pieces to be monitored (i. E. Splunk, AppDynamics); - Strong knowledge on SQL databases, being able to manage release management and address performance issues; - Strong knowledge of Brazilian Banking Products - Boleto Issuance, Payment Systems, i. E. ; - Have supported Investment Bank on FICC and/or Back Office Areas in International Banks is a strong differential. - Strong Analytical/Troubleshooting skills (isolate components and identify root causes); - Strong knowledge in ITIL (Certification is a differential); - Excellent communication skills and ability to write concise and clear reports in English; - Must be a problem solver, work collaboratively and positive attitude facing stressful situations; - Being familiar with Site Reliability Engineering is a strong differential. **Job Band**:H5**Shift**:**Hours Per Week**:40**Weekly Schedule**:**Referral Bonus Amount**:0
Ir à oferta completa

Detalhes da oferta

Empresa
  • Caderno Nacional
Localidade
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 28/12/2024
Data de expiração
  • 28/03/2025
Como detectar ofertas falsas
Customer Success Specialist (PT language) (Remote)
Hostinger

Commissions (10%) can be earned by offering additional services to our customers... additional service fee: available and ranging from 5% to 30% of your monthly compensation, according to services delivered... experience in the customer service field is a plus! outros dados de posição what we offer:......

Junior IT Customer Success Specialist (EN Language) (Remote)
Hostinger

Commissions (10%) can be earned by offering additional services for our customers... additional service fee: available and ranging from 5% to 30% from your monthly compensation, according to services delivered... provide your services by communicating with customers and troubleshooting their billing......

VAGA TÉCNICO ELETRÔNICO II
eletrogoias

Requisitos: ser proativo, bom relacionamento para trabalhar em colaboração e trabalho em equipe... remuneração: 2500,00 a 5... comprovar experiencia, realizar reparos e teste de equipamentos, placas... 000,00 benefícios: adicional periculosidade adicional de assiduidade alimentação no local......

Cloud Engineer
JP&F Consultoria de RH e Gestão de Pessoas

Event-based cloud solutions development, using services like event bridge, lambdas, step functions, and more... serverless solutions development in the cloud, leveraging services such as s3, dynamodb, lambda, cloudformation, among others... cloud environment administration and management, utilizing services......

Intercâmbio profissional de desenvolvimento júnior na índia
Tata consultancy services ltd.

Área e especialização profissional: informática, ti, ciência da computação, engenharia da computação nível hierárquico: estagiário local de trabalho: chennai, tamil nadu, índia modelo de trabalho: presencial empresa: tata consultancy services limited (tcs) é uma empresa multinacional indiana de consultoria......

Lead Software Engineer, Back End
JP&F Consultoria

Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company • share your passion for staying on top of tech trends, experimenting with and learning......

Bilingual Customer Service Associate
Bilingual

Previous experience in a contact center environment would be considered a tremendous asset, however, not required you excel in a fast-paced, constantly evolving environment while exhibiting a calm and professional manner you have outstanding technical capabilities, research skills and your attention......

Dotnet Developer
JP&F Consultoria de RH e Gestão de Pessoas

Net mvc, web api, wcf, rest services... • strong tsql skills and experience in constructing complex queries, stored procedures, and performance tuning for microsoft sql • experience with ssis and ssrs • experience with unit testing frameworks like mstest, nunit and moq • experience in configuring builds......

Atuário (Latin America Region)
JP&F Consultoria de RH e Gestão de Pessoas

The role will involve working closely with clients, the sales team, the development team and the professional services team... the business solutions executive - latin america region is a product and market specialist – with technical expertise and experience in the latin america insurance industry......

Actuary (Latin America Region)
JP&F Consultoria de RH e Gestão de Pessoas

The role will involve working closely with clients, the sales team, the development team and the professional services team... descrição: the business solutions executive - latin america region is a product and market specialist – with technical expertise and experience in the latin america insurance......