MARKETING CONSULTANT

Capgemini is seeking a highly motivated and detail-oriented  Marketing Analytics Specialist for a top 10 US Insurance Carrier.
This role will be working to increase the efficiency of our telemarketing operation that is focused on selling personal lines auto and home insurance.
That will be accomplished by reviewing calls and sales metrics to determine internal or external solutions to increase conversion rates, lower the rate of non-sales calls being answered  and decreasing average call handle times.
Previous experience working in operations for a telemarketing group; Previous experience implementing changes that increase productivity for group a telemarketing reps; Previous experience integrating a new workflow in a telemarketing operation; Previous experience reviewing sales metrics and providing guidance on how to make operational changes based on that data; Previous experience using AI in a call center setting; Previous experience in project management and dealing with executive stakeholder to take a project to initial stages through implementation and monitoring or results.
Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C).
They proudly serve more than 10 million U.
.
households with more than 19 million individual policies across all 50 states through the efforts of over exclusive and independent agents and nearly employees.
Finally, our Client is part of one the largest Insurance Groups in the world.
Location.
Brazil Total Work Experience Minimum Required.
1-3 Preferred.
4-6 English Proficiency Minimum Required.
Advanced Preferred.
Fluent Required Education Required.
Bachelor Other Critical Skills Presentation Skills - Intermediate Project Management - Intermediate Software / Tool Skills Excel - Intermediate Office Suite - Intermediate This position comes with competitive compensation and benefits package.
Competitive salary and performance-based bonuses Comprehensive benefits package Home Office model Career development and training opportunities Flexible work arrangements (remote and/or office-based) Dynamic and inclusive work culture within a globally known group Private Health Insurance Pension Plan Paid Time Off Training & Development *Note.
Benefits differ based on employee level About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.
The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future.
It is a responsible and diverse organization of over team members in more than 50 countries.
With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.
The Group €22.
billion in revenues in .
https://www.
apgemini.
om/us-en/about-us/who-we-are/