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IT SUPPORT SPECIALIST

São Paulo - São Paulo

Descrição da oferta de emprego

It Support Specialist - - Interface daily with other technical staff, and work on assignments and delivering services to end-users- Monitor our corporate and development infrastructure and assist in its growth- Build, set-up, maintain, implement, and troubleshoot technology problems related to laptops, desktops, servers and systems that affect end-user productivity. - Support both Windows and Mac systems in the corporate environment. This includes desktops, laptops, servers and systems. **Additional responsibilities include**:- Guide user to use self-service IT resources, such as ticketing system and knowledge base- Provide event support, setup AV and live stream equipment- Perform basic troubleshooting tasks and operating system support on Microsoft Windows OS, Mac OS X and network services- Mobile device setup, installation and/or post installation support- Create IT instructions- On-call rotation including weekends**Required Skills**:- College Degree in Computer Science, Systems Science, and Computer Engineering or 2+ years of relevant discipline. - Excellent customer service, organizational, prioritization, multitasking and communication. - Good understanding in at least two of the following skill-sets required within IT Operations: Windows, Mac, Unix/Linux, Networking, Scripting/Automation, Application troubleshooting and backup. - Systematic problem solving approach with the ability to adjust quickly to changing priorities and make progress in areas where a high ambiguity and uncertainty exist. - Ability to follow written and verbal instructions, willingness to learn new procedures and tasks**Desired Additional Skills**:- Bilingual (Mandarin/English)- Hardware/software/network training and/or certification in systems (such as CCNA, MCSA, RHCSA, etc. )- Basic scripting cabability (Shell, python, Perl PHP, C+++, Java)- Experience setting-up and deploying Audio/Visual equipment:, : 12 : R$9,000. 00R$11,000. 00( )/:- São Paulo - SP: , ():- Mandarin ()
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Detalhes da oferta

Empresa
  • Caderno Nacional
Localidade
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 07/01/2025
Data de expiração
  • 07/04/2025
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