IT SUPPORT ASSOCIATE, OPERATIONS TECHNOLOGY SOLUTIONS (OTS)
Descrição da oferta de emprego
We are known for our speed, accuracy, and exceptional service.
Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day.
OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle.
We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face.
Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude of technical disciplines.
We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
This is an onsite role and requires 100% office attendance.
What Do We Offer? Amazon offers competitive compensation packages, including comprehensive healthcare benefits starting on Day 1 and a lot of trainings.
But wait, there’s more.
we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.
Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.
boutamazon.
om/news/company-news/-letter-to-shareholders.
Our inclusive culture empowers Amazonians to deliver the best results for our clients.
We don't just celebrate the diversity of our workforce, we celebrate the diverse ways we work.
If you would like to request accommodation for the interview or onboarding process, let your recruiter know and they will connect you with our accommodation team.
Key job responsibilities - Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
About the team OpsTech Solutions (OTS) provides IT support and technology deployment for Amazon’s Operations Technology Infrastructure, so that Amazon can fulfill its commitment to customers around the world.
We ensure network and client devices function for WW Operations, including fulfillment centers, Amazon Fresh, Prime Now, Lockers, Pantry, and Amazon Campus.
BASIC QUALIFICATIONS - High school or equivalent diploma - Corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals - Availability to go work at our Cajamar Fulfillment Center, in a 3x2 shift from 6am-6pm.
Occasionally, the shift may change.
- Fluent in Portuguese and able to read in English.
PREFERRED QUALIFICATIONS - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications - Experience in a dynamic environment with a high degree of customer service - Advanced English
Detalhes da oferta
- amazon
- 25/09/2024
- 24/12/2024
High motivation for helping customers and it curiosity, basic technical understanding... be a true ambassador by empowering our customers to build their online success! dive deep into the world of it by polishing your technical expertise daily... apply problem-solving skills and resourcefulness and show......
Creating, coordinating and driving the departmental support plans in order to meet the company's sales and marketing objectives... ed at the highest level... fluent english and portuguese area mandatory... experience in operation area in chemical sector... providing effective management, financial reporting......
Keep current with company policies, procedures, and processes... the role also has responsibility for customer protection around personally identifiable information and risk mitigation including account take over and fraud... requisitos do trabalho what we are looking for must be fully and fluently......
We help you get the support and training you need to take your nursing career to the next level... with supportive teams, the latest technology and the flexibility to choose work that fits around your life and location, you’ll be able to continue doing what you do best... we are seeking a highly motivated......
High it curiosity and technical understanding... dive deep into the world of it by continuously polishing your technical background... are you getting excited? keep reading to learn more... ability to multitask and handle multiple customer inquiries simultaneously... opportunity to participate in our......
Equação it is a company focused on boosting technology and solid solutions through our expert consultants leading a high perspective and adding value to our customers with the purpose of providing optimization and business growth to our partners... we are looking for a sap mm senior with the following......
Equação it is a company focused on boosting technology and solid solutions through our expert consultants leading a high perspective and adding value to our customers with the purpose of providing optimization and business growth to our partners... we are looking for a vim & ecm (opentext) with the following......
Equação it is a company focused on boosting technology and solid solutions through our expert consultants leading a high perspective and adding value to our customers with the purpose of providing optimization and business growth to our partners... •additional responsibilities & characteristics:design......
Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company • share your passion for staying on top of tech trends, experimenting with and learning......
Certificações sap pp/pm/qm relevantes, como “sap certified application associate – sap pp/pm/qm... ” experiência em projetos de implementação sap pp/pm/qm em setores específicos, como manufatura, automotivo ou farmacêutico... outros dados de posição ormação, cursos e certificações graduação em engenharia......