FIELD APPLICATION ENGINEER
Descrição da oferta de emprego
Configurações de hardware de rastreamento e IoT, arquiteturas, testes, depuração e isolamento de falhas.
Trabalhar com a equipe de Engenharia e P&D para determinar soluções técnicas eficazes para aplicações do cliente e corrigir quaisquer problemas específicos de aplicações que tenham surgido no campo.
Atender chamadas de serviço técnico do cliente e trabalhar em problemas técnicos até o encerramento.
Trabalhar com Vendas para ajudar a fechar vendas técnicas e liderar fases de avaliação técnica dos produtos pelos clientes.
Lidar com reclamações e solicitações de clientes por telefone ou e-mail.
Resolução de problemas e leads e comunicação com equipes de vendas/qualidade/engenharia sobre os problemas técnicos.
Auxiliar os clientes a definir configurações de hardware adequadas às necessidades do cliente.
HABILIDADES E CONHECIMENTOS NECESSÁRIOS Experiência em desenvolvimento de hardware ou software 2 a 3 anos de experiência profissional. Proficiência em programas Microsoft Office. Excelentes habilidades de comunicação e atitude positiva Orientado a detalhes e orientado ao atendimento ao cliente Capaz de trabalhar de forma independente e como parte de uma equipe global.
EDUCAÇÃO Graduação em Eletrônica ou experiência equivalente necessária.
Detalhes da oferta
- Queclink Wireless Solutions Co
- Indeterminado
- 25/10/2024
- 23/01/2025
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