EXPEDITORS LOCAL ACCOUNT MANAGEMENT

Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
trained professionals 250+ locations worldwide Fortune 500 Globally unified systems Job Description Job Description Scope of position.
To create a unique Expeditors customer experience through total ownership of an accountability to.
Understand global customer´s profile, needs and expectations.
Retain existing business and continuous pursuit of global business development.
Create a strategic and mutually beneficial relationship for Expeditors with the customer worldwide.
Reporting Structure Customer Retention and Development Manager   Job Expectations and Key Responsibilities -          Pursue a larger global wallet share with all customers, while promoting up and cross selling with all customers at all locations.
-          Collaborate with the various departments and branches through regular meetings and joint calls to promote existing and new service offerings at all locations.
-          Ownership, accountability, and ongoing management of global pipeline and opportunities to ensure a healthy growth potential and faster business closure.
-          Promote Expeditors marketing activities and customer events.
-          Continuous review of customers revenue report and analysis aimed at identifying “at risk” customers and  negative trends.
-          Establish proper customer business mapping to ensure complete understanding of customer´s global business, stakeholders, spending, strategy, goals, etc.
-          Create and communicate a global strategic business plan in alignment with the customers mapping and Expeditors goals.
-          Ensuring global visibility and collaboration across Expeditors network (Strategic updates, KPIs, service deliverables, initiatives, etc.) -          Penetrate customers organization structure at all levels, developing relationships beyond the main point of contact at all locations.
-          Initiate value added solutions based on Expeditors service offerings and technology.
-          Ensure and drive the appropriate global alignment and engagement with the customer through meetings and reviews.
Qualifications Qualifications ·       University or equivalent business qualifications; ·       Proven  work experience in Account Management (min 3 years mandatory); ·       Own car, it will be necessary to make visits to customers; ·       Knowledge of international logistics products and services; ·       Proficient in MS Office and CRM software; ·       Strong analytics skills; ·       Proven problem solving skills; ·       Charismatic with an ability to connect; ·       Must have basic communication skills and emotional intelligence to represent the company professionally and competently at all times; ·       Minimum advanced English level.
Qualifications Presentation skills Negotiation skills problem solving flexibility ability to connect with people industry knowledge excel and power bi English Job Location