EMPRESA IMPORTANTE IT BUSINESS PARTNER

Empresa Importante It Business Partner - Directors to develop Empresa importante standard business processesHas defined authority and responsibility for a significant area of work, including technical, financial, and quality aspects. Establishes organisational objectives and delegates responsibilities. Is accountable for actions and decisions taken by self and subordinates. Plays an active role in improving the interface between the business and IT; promotes two-way understanding and appreciation of the activities and priorities of the business and IT to aid greater collaboration (for example in the prioritisation of projects). Develops influential relationships with internal and external customers / suppliers / partners at senior management level, including industry leaders. Makes decisions which impact the work of employing organisations, achievement of organisational objectives and financial performance. Provides insights to the business as it relates to the alignment of Brambles strategy and the IT strategy. Contributes to the formulation and implementation of IT strategy. Creatively applies a wide range of technical and/or management principles. Advocates on behalf of the NA and LATAM businesses for strategic and tactical delivery from Empresa importante ITDrive better use of IT resources, improve customer satisfaction in IT and gain maximum return on investment for new capabilities, by managing a portfolio of capability delivery projects and reporting on technology-based services. Provide insight to the business as it relates to the alignment of Brambles strategy and the IT strategy. Is a champion for the use of professional standards, measured against independent external benchmarksVendor managementEnsures security is embedded in all products, services and ways of workingChallenges/Problem SolvingCollaborating with team members across multiple regionsChange Management within BramblesBuilding relationships and communicating to all levels of the organizationWorking flexibly and effectively in a matrix-managed and project-oriented organizationAble to work effectively with virtual teamsRequires limited supervision and works well independentlySome travel may be requiredAwareness of cross-cultural characteristics across and within regionsMeeting milestones when relying on other resources which are not accountable to this roleAuthority/ Decision MakingClear ownership of capability delivery, service level achievement and ways of workingWorking autonomously or having a disrupted level of line manager support with differing location and/or time zonesDecisions related to technology recommendationsDecisions related to solving business and customer problems, ensuring quality of solution meets business needsEnsuring most feasible design option is chosen, taking into consideration both business and IT benefits and constraintsKey contactsITLT and Regional ELTs (NA & LATAM)Business Executives and LineManagers. Business Change Leads / Agents. Project delivery leadsHRFinanceCorporate CommunicationsMarketingExternal communities of practice to understand and drive best practicesQualificationsBachelor?s Degree in Computer Science, Information Systems or related field, Master?s degree preferred or equivalent combination of education/experienceDesirable Qualifications:MBAExperience facing off to an ELT or Executive leaderExperienceExperience working across large-scale initiatives, bringing different stakeholder groups together to deliver valueExperience working within a bi-modal delivery environment (i. E. both waterfall and agile methodologies)Experience in diverse multi-cultural, matrix corporate culturesSignificant previous experience in within an IT and/or Business Relationship role. 7+ years? experience managing or influencing technical staff and projectsProven success in improving the customer experience. Using information technology in a strategic context to further strategic goals. Skills and KnowledgeStakeholder Management Relationship skills:Supports business change, acting as a single point of contact for senior stakeholders, facilitating relationships between them. Proactively promotes best use of available technologies for value delivery. Ensures that stakeholders understand available IT services and promotes financial and commercial awareness to deliver value-for-money. Conducts analysis of demand for services and influences stakeholders to ensure that the necessary investments are made to deliver required services. Negotiates at senior level on technical and commercial issues, to ensure that customers, suppliers, and other stakeholders understand and agree what will meet their needs, and that appropriate service level agreements are defined. Oversees monitoring of relationships including lessons learned and appropriate feedback. Initiates improvement in services, products, and systems. Portfolio Management skills:Leads the definition of a portfolio of change and the portfolio roadmap. Engages and influences senior managers to ensure the portfolio will deliver the agreed business objectives. Plans, schedules, monitors, and reports on activities related to the portfolio to ensure that each part of the portfolio contributes to the overall achievement of the portfolio. Identifies issues with portfolio structure, cost, risk, inter-dependencies, impact on current business activities and the strategic benefits to be realised. Notifies projects / programmes / change initiatives of issues and recommends and monitors corrective action. Reports on portfolio status as appropriate. Benefits Management skills:Promotes the change programme vision to staff at all levels of the business operation, brings order to complex situations, and keeps a focus on business objectives. Works with senior people responsible for the line business operation, to ensure maximum improvements are made in the business operations as groups of projects deliver their products into operational use. Maintains the business case for funding the programme and confirms continuing business viability of the programme at regular intervals. Change implementation planning and management skills:Ensures that there is a business perspective on how the new technical capabilities will be delivered to the business, including planning around key business cycles, selecting appropriate customers for migration, etc. Initiates the business implementation plan, including all the activities that the business needs to do to prepare for new technical components and technologies. Ensures sites deliver site implementation plans that align with the plan. Tracks and reports against these activities to ensure progress. Defines and manages the activities to ensure achievement of the business case after delivery. Outlines key business engagement messages that need to Empresa importante place throughout the programme / project. Service level management skills:Ensures that a catalogue of available services is created and maintained and that service level agreements are complete and cost effective. Ensures that service delivery is monitored effectively and that identified actions to maintain or improve levels of service are implemented. Ensures that operational methods, procedures, facilities, and tools are established, reviewed and maintained. Negotiates with relevant parties in respect of disruptions and major amendments to the provision of services. Reviews service delivery to ensure that agreed targets are met and prepares proposals to meet forecast changes in the level or type of service. General: