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DESIGNATED LEAD

Americana - São Paulo

Descrição da oferta de emprego

Designated Lead - To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should also be able to work various shifts. Key Responsibilities Greet customers as they enter. Give customers drink menus and answer their questions regarding ingredients. Take orders while paying attention to details (e. g. preferences of coffee blend, dairy and sugar ratios). Prepare beverages following recipes. Serve beverages and prepared food, such as avocado toast, pastries, and muffins. Receive and process payments (credit cards). Keep the bar area clean. Maintain stock of clean cups and plates. Check if brewing equipment operates properly and report any maintenance needs. Comply with health and safety regulations. Communicate customer feedback to managers and recommend new menu items. Monitor ingredient quality and alert management to any issues. Collaborate with team members to ensure smooth operations. Continuously learn about coffee and share knowledge with customers. Follow company policies, including safety and quality standards. Adapt to changing priorities and contribute to overall team success. Create a welcoming atmosphere and engage with customers positively. Keyholder responsibilities. Place orders for the stores needs. Act as a certified trainer for team members. Requirements High school diploma; relevant training is a plus. Previous work experience as a Barista or Waiter/Waitress. Hands-on experience with brewing equipment. Knowledge of sanitation regulations. Basic math skills. Ability to gauge customers preferences. Excellent communication skills. Flexibility to work various shifts, holidays, and weekends. ServSafe Certified. Benefits & Perks Medical, Dental, Vision. 401k. Paid holidays. Company discount. Internal growth opportunities. #J-18808-Ljbffr
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Detalhes da oferta

Empresa
  • Caderno Nacional
Localidade
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 20/12/2024
Data de expiração
  • 20/03/2025
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