CLIENT SERVICES INTERN

Client Services Intern - Equipped with a quality management system certified to both the ISO 9001:2015 and ISO 17100:2015 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, e-learning and training, and legal support services. TransPerfect also offers a suite of next-generation technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals. With annual revenues of over $1. 1 billion, TransPerfect is the world's largest provider of language services and technology solutions. From offices in more than 160 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. Responsibilities: Collaborate with various members of the Production team to assess the scope of work and produce cost and timeline estimates for translation projects and requests. Initiate all project-related work by providing detailed budget, schedule, and instructions to the project team, anticipating pitfalls or potential roadblocks to successful completion. With the support of other team members, oversee the progress of ongoing jobs and help ensure that they are on track on a day-to-day basis. Take a proactive role in learning about clients industry, business needs, and company culture, educating the Project team where possible, and committing to providing a high level of service. Help with the planning of tasks such as internal reports, data collection, and accurate data input. Where needed (and under mentor/supervisor supervision), discuss issues with clients and Production teams and creatively propose solutions to alleviate issues. Support the team in ensuring that client expectations are met. Actively participate in internal meetings and in various team training sessions as well as participate in calls with clients where necessary. Qualifications: To be enrolled in a university and able to work with NUBE to provide an internship agreement for a minimum of 6 months. Required Skills: Excellent written and verbal English communication skills (other languages would be an asset). Excellent organizational and time-management skills. Strong problem-solving skills and learning adaptability. Ability to work well with people from a variety of different backgrounds and cultures, work independently and as part of a team. Detail-oriented and quality-driven. Strong interpersonal skills. Proactive, can-do attitude. Strong MS Office/computer skills. TransPerfect provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by local law. We celebrate diversity as one of our core values and we have a clear goal: to be an inclusive workplace where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are working to ensure accessibility is for everyone. In order to apply, please submit your CV in English. By applying, I confirm I have read and accept TransPerfect's Privacy Policy: Privacy Policy. #J-18808-Ljbffr