BUSINESS ANALYST

Business Analyst - Today, we''re the payments platform of choice for the world''s brightest companies. Our unobvious approach is a product of our diverse perspectives. This diversity, of backgrounds, cultures, and perspectives, is essential in helping us maintain our momentum. Our business challenges are unique, we need as many different voices as possible to join us in solving them - voices like yours. So no matter where youre from, who you love, or what you believe in, we welcome you to be your true self at Adyen. Business AnalystAdyen is looking for a Business Analyst for Payment Operations who will help maintain and advance the world class performance of Adyens Acquiring offering within Brazil. This is an essential role on the global acquiring team. As part of your role, you will collaborate closely with the global team to support LATAM payment operations. You will have or develop a mastery around all things card network related, and share your perspectives with internal teams and external merchants. You will work closely with global peers to adopt/enhance global frameworks and improve automation in the heart of the business. You will also work closely with your peers in Brazil across several teams including partnerships, data, account management, and beyond. This role requires a blend of skills including an analytical mindset, operational acumen, initiative management, creativity, and an overall desire to be an accelerator for our business. This role is based in our So Paulo office and will report to the VP, Payment Partnerships and Acquiring. What youll do:Support card scheme updates for Brazil including management of pricing/fee and rule/policy changes. This would include impact analysis, planning, merchant communications, and alignment with internal teams. Manage transaction processing defects on a regular basis, identify root causes,and drive towards resolution. Provide your expertise in discussing global payment trends, fees, rules, and regulations with internal stakeholders. Develop and execute programs to further Adyens strategic goals and overall positioning in key markets and segments. Ensure core Operating responsibilities are being fulfilled, including network reporting, certifications, etc. Who you are:Experience working with pricing analysis; Related experience in Card, Wallet, or Bank Payments; Strong quantitative / detail-oriented background; Experience with data languages, preferably SQL / Python; Enjoys solving complex problems in a structured manner; Strong understanding of the payments landscape, with the critical thinking skills to comprehend and interpret emerging trends; Ability to operate comfortably within a complex global environment. Who we areAdyen is the payments platform of choice for the world''s leading companies, delivering frictionless payments across online, mobile and in-store channels. It is the only provider of a modern end-to-end infrastructure, connecting directly to Visa, Mastercard, and consumers'' globally preferred payment methods. With offices around the world, Adyen serves nine of the 10 largest U. S. internet companies and many worldwide retailers. Customers include Facebook, Uber, L''Oreal, Casper, Bonobos and Spotify. Ready to meet us?The Adyen FormulaHow we work together is guided by the Adyen Formula. These eight principles are not constant but constantly evolving to keep pace with our merchants, our business and the growth of the team. Learn moreSince building our platform from scratch, our engineers have continuously been reshaping the payments landscape. Were looking for people who can see the bigger picture and work towards it from inception to implementation. "Relaxed and stimulating working atmosphere, not too corporate, ever growing and expanding. "