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APPLICATION SUPPORT CONSULTANT

São Paulo - São Paulo

Descrição da oferta de emprego

Application Support Consultant - RESPONSIBILITIES: Conduct blueprinting workshops to obtain the clients requirements. Work with client and clients previous vendors to ensure proper understanding and gathering of all existing data, information, and processes. Provide analysis and solution to client to enhance client practices or match client process with ADP operation standards in terms of system, dispatching, social benefits, and core payroll services. Design and document the clients solution including their business requirements, their HR outsourcing process, and any program specifications required according to ADPs documentation guidelines. Liaise with clients throughout the data cleansing, mapping, and conversion phase and provide any assistance required including performing data loads and reconciliation. Provide end user training including creating training material and training systems. Generate test scripts to enable clients to adequately test the solution. Escalate project issues to Implementation Manager including scope variations, task slippages, and any risks that may arise during the project. Liaise with internal teams to ensure that clients requirements are understood and timeframes are adhered to. QUALIFICATIONS & EXPERIENCE: University degree, majored in computer science or related. Relevant experience in ERP system implementation, R&D, QA, etc. Nice to have HRIS exposure. Knowledge of implementation methodologies. Ability to use a document management system. Professional manner and presentation and ability to set, manage, and satisfy clients expectations through personal involvement or delegation. Ability to understand and work with different cultures professionally. Excellent written and verbal communication skills. Excellent meeting management skills. Ability to prioritize tasks and time management skills, ability to work across various projects, ability to lead a team of consultants to effectively implement a solution. Analytical thinking/problem-solving skills work systematically and logically to resolve problems, address opportunities or manage the situation at hand, identify causes, relationships, and implications. Ability to handle conflicts and negotiate a mutually acceptable solution across internal teams. #J-18808-Ljbffr
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Detalhes da oferta

Empresa
  • Caderno Nacional
Localidade
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 26/12/2024
Data de expiração
  • 26/03/2025
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